Tweedy FAQ's
Please find FAQ's for our in person shop here.
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Do you have an in person shop?
Yes! We have a shop called 'The Yew Tree' in the heart of the New Forest on Lyndhurst high street. You can see our shop FAQ's over on that page.
You can also find us at many markets, festivals and pop-ups year round. Browse our events page to see when we'll be at an event near you!
Where can I find an event you're trading at near me?
Visit our events page to see our full list of festivals, markets and pop ups. Keep checking back as we update it regularly.
Who runs Tweedy clothing?
We are a small team headed by Josh & Cacey, our founders, and eight awesome members of staff. You can meet the team here.
How do I enquire about wholesale?
We are in the process of making an in-house wholesale login system on our website, to make buying wholesale even easier. But you can still shop wholesale here on Faire.
Please email us at info@tweedyclothing.com or use the contact form below to chat to us about a partnership.
Do you have a size guide?
Yes! You can find our size guide here.
Do you ship worldwide?
Yes! We are based in the UK but ship worldwide and are also stocked in several small boutiques across the globe. You can find those here.
When will my order be dispatched?
Generally, we ship within 3-5 days. Once dropped at the post office, delivery speed depends on the carrier.
How will my order be packaged?
We send all clothing carefully packaged in an upcycled silk bag made from our leftover Saree fabric. You'll also get a Tweedy information card.
I have a question about my order, what should I do?
Please email us at info@tweedyclothing.com or use the contact form below for any queries.
What's your online returns policy?
You can find our full returns policy here. We offer easy returns & exchanges with a 14 day refund, or 30 day credit note policy.
What are your tags made from?
We use a mix of recycled paper and seed paper, so you can plant your clothing tag and grow flowers! We use safety pins with cotton string to secure them to our clothing, so there's not unnecessary plastic going to waste.
Are your clothes ethically made?
Absolutely. Our clothes are skillfully made by our partner and friend Raj and his incredible team in India. They're paid more than 3x the standard living wage, to ensure they, and their families, can live a happy and healthy life. Click to read more about our Indian partners and their wages.
Are your fabrics eco-friendly?
Yes! All fabrics our natural, upcycled or recycled. Our cotton and rayon are 100% organic and our chiffon items are made from leftover saree silk that would otherwise go to landfill. Our super soft vegan wool items are made from recycled plastic water bottles. You can read more about our fabrics here.
If you have any other questions please email info@tweedyclothing.com or use the contact form below